For the first time in several years, Police Chief Art Acevedo is publicly talking about taking a fresh look at the failings at the city’s 911 call center.
The early morning flood that claimed four lives in Travis County last October 31 also overwhelmed the city’s 911 call center and public safety leaders knew it, records show. But a final report from the city made no mention of wait times.
Nearly six months after the deadly flood in Austin, city leaders have finally released the report that details what went wrong, and what needs to happen in the next disaster.
After five years leading the Austin Independent School District, Dr. Meria Carstarphen is leaving her post to become the next superintendent of Atlanta Public Schools.
The gun store where Ivan Lopez bought the .45-caliber semi-automatic handgun used in Wednesday’s deadly attack at Fort Hood has ties to two other incidents involving the base.
Parking is already tight at the University of Texas but try being a handicapped driver on a big game night.
Police are moving ahead with felony theft charges against the owner of an auto shop who for years has faced unhappy customers in small claims court.
A draft report into how Austin’s Fire Department responded to the deadly Oct. 31 flood around Onion Creek revealed there is no formal process within the department to activate the Emergency Operations Center.
One question after the tragedy at South by Southwest is whether Austin police followed its usual pursuit protocol. Austin police say the entire chase — from the traffic stop to the crash three blocks away — lasted 60 seconds.
The Austin Independent School District has pulled the plug on a program that used GPS trackers to help kids who skip class.
The 21-year-old driver of a vehicle that plowed through a crowd of pedestrians celebrating South by Southwest on Thursday morning portrays himself as a budding rap artist and is father to several small children, according to his Facebook page.
An Austin Independent School District principal is facing complaints for her use of force while disciplining students.
Courtney Murray’s 2012 death was ruled a suicide but her family doesn’t believe she took her own life, and they don’t think law enforcement did enough digging. The family started their own investigation and their efforts led KXAN to look further into Courtney’s death.
After a KXAN investigation uncovered a deliberate plan to save money on overtime by reducing the hours emergency call-takers work, and Austin Public Safety Commission official is questioning why his group was left in the dark regarding that information.
A recorded message is the last thing you want to hear when you dial Austin 911, but last summer internal city emails revealed more than 20,000 callers were put on hold before a call-taker directed them to police, fire or ambulance.