Brides in limbo after Alfred Angelo stores abruptly close

The sign at the Alfred Angelo store in Austin at the The Shops of Arbor Walk on Friday, July 14, 2017. (KXAN Photo/Jacqulyn Powell)
The sign at the Alfred Angelo store in Austin at the The Shops of Arbor Walk on Friday, July 14, 2017. (KXAN Photo/Jacqulyn Powell)

AUSTIN (KXAN) — For brides-to-be who have purchased their wedding gowns from Alfred Angelo, reports about the company shuttering its stores are unsettling.

On Thursday, the Palm Beach Post reported that employees at Alfred Angelo’s corporate office in Delray Beach, Florida were leaving en masse, “carrying boxes, plants and other personal belongings.” The newspaper says they were not able to get a hold of any corporate employees to answer questions about the potential closures.

A look at the company’s website and social media accounts offer no glimpse as to what is going on behind the scenes.

“I was on the website a couple of days ago and there was nothing to indicate that they were planning on closing down across the nation,” said Franchessa Meza, who stopped by the Austin store to pick out a bridesmaid dress.

The lone Alfred Angelo store in Austin at the Shops of Arbor Walk had a sign taped to the door stating: STORE CLOSED — For future information please email predmond@stearnsweaver.com.” The email is that of Miami, Florida-based attorney Patricia Redmond, who specializes in representing clients filing for bankruptcy.

KXAN’s multiple attempts to call and email Redmond were not immediately answered.

KENS 5 in San Antonio reports an employee confirmed that the company is closing all of its stores and is filing for bankruptcy. One customer told KENS 5 she received a call from the shop where she bought her dress and they told her that she had to pick it up [Wednesday night].

“They called me and told me that I had to pick up all of my bridesmaid dresses and pay them off tonight before the store closes,” Kirstynn Stoltz recalled to KENS 5.

In Austin, customers say they didn’t receive any calls, emails or other notifications that the store would be shutting down.

“I’m kind of ready to call my credit card company and say, ‘hey this is basically a scam fraud because I didn’t get notified,'” said one Austin woman who had already paid in full for a bridesmaid dress.

Alfred Angelo’s website boasts more than 60 locations nationwide, nine of which are in Texas.

Meanwhile, major competitor David’s Bridal is offering discounts for brides and bridesmaids who may now be without their dresses. The bridal chain is also waiving rush fees for brides who need a replacement gown in a hurry.

Alfred Angelo store in north Austin. (KXAN Photo/Jacqulyn Powell)
Alfred Angelo store in north Austin. (KXAN Photo/Jacqulyn Powell)

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