AT&T 911 outage for landline customers in Lakeway resolved

FILE - 911 call (KXAN File Photo)
FILE - 911 call (KXAN File Photo)

AUSTIN (KXAN) — AT&T landline customers with phone numbers that start with 512-266-XXXX were unable to connect to 911, the Travis County Sheriff’s Office warned at around 4:35 p.m. Thursday.

At around 6 p.m., AT&T said the problem was resolved.

Those with the affected numbers, located in the Lakeway area, were asked to call 512-482-5860 if they had an emergency during the outage.

The sheriff’s office says AT&T has contacted the Capital Area Council of Governments and is trying to work out the problem.

In March, AT&T cell phone users nationwide were unable to call 911 for more than two hours. According to quarterly reports, AT&T has the second highest number of subscribers in the United States with 135 million. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Users who violate these terms, including use of vulgar language or racial slurs, will be banned. If you see an inappropriate comment, please flag it for our moderators to review.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s