AUSTIN (KXAN) — A water main break has called for a boil water notice for some neighborhoods in southwest Travis County and parts of northern Hays County.
The neighborhoods affected by the boil water notice include:
- Village of Bear Creek
- Bear Creek Estate
- Hills of Texas
- Friendship Ranch
- Fox Run
- Reunion Ranch
Water service in the area was interrupted for several hours after Travis County Public Utility Agency crews began an emergency repair on a transmission main break on Sunday. The service was restored later in the day by feeding back water through another system for consumption. Crews will continue repairing a broken release valve of the transmission main on Monday. During the main break repair, customers may have experienced a period of low pressure or water outage.
To ensure water is safe for consumption, all water should be boiled and cooled prior to use. The Texas Commission on Environmental Equality suggests to bring water to a vigorous rolling boil for at least two minutes. The notice is given as a precaution from the TCEQ and the WTCPUA to ensure the destruction of any harmful bacteria when the water pressure dropped below 20 psi.
In addition to boiling water, purchasing water bottles or using water from a suitable public drinking water source is also suggested.
Once the results from the water samples are collected, WTCPUA will notify customers when the water in the area is safe for consumption.
Customers with questions regarding the boil water notice are asked to contact customer service at 33-360-2835 or email@example.com.