GEORGETOWN, Texas (KXAN) — Some consider it the happiest day of their lives, but for residents of Williamson County, they might have to postpone their nuptials after issues with the county clerk’s office.
The office ran out of marriage licenses about two and a half weeks ago. Staff members say they’ve had more marriages this year than ever before. However, they knew they were short on paper about a month ago.
Officials say they did order the papers with gold seals once they realized there was a shortage, but there was a problem with the vendor placing the order in Illinois.
“The county feeling like they had done everything they needed to do to order the paper, but the vendor [was] not receiving something they needed, and so that just was not discovered until pretty much [as] we were waiting for the paper to arrive,” explained Connie Watson, public affairs manager for Williamson County.
The clerk’s office says the vendor waited 13 days to contact them to let them know there was a potential delay with the order.
Sarah Good is getting married on Sunday and still has to get her marriage license.
“They just informed me they were out of marriage licenses,” explains Good.
Good and her fiancee got the word a week ago when they called the clerk’s office. That day, they said they would likely have the licenses by Sept. 12, but when Good called back Wednesday morning, she was told they still didn’t have the copies.
“I was shocked, I was like ‘you’re out?’ Like I didn’t know that was possible.”
“We are very sorry for the inconvenience it causes,” said Watson. “We know it’s a very stressful time when you get married.”
Good feels the pressure.
“I have a lot of things to do and I wasn’t planning on hunting down a marriage license,” says Good.
The clerk’s office usually orders paper once a year in October, when the new budget begins. They usually orders 2,500 copies each year, but they’ve seen an increase in marriages. The office ordered 2,000 pieces of paper with the most recent order, and they will order more in the new budget year.
In the meantime, if you need a marriage license, the clerk’s office is recommending you call back after Sept. 21, the date the paper is expected to ship. You can also go to a nearby county to get your marriage license. If you do get your license from another county, you must return the signed license to that same county.
Contact the Williamson County Clerk’s Office at 512-943-1527 if you have questions.