County staff proposes new study of flooded area

Eric Gonzalez Mendez says this is an image of him being rescued by a STAR Flight helicopter (courtesy: STAR Flight)

AUSTIN (KXAN) — The Travis County floodplain administrator says she will recommend a flood study for the area including Plover Place, a street where STAR Flight rescued people off their rooftops last week.

“We don’t know what’s the next step,” said Lorena Lopez, who lives on Plover Place.

The dry wall in Lorena’s home is now cut from the floor up to about two feet high. Furniture is still piled up from when Lorena’s husband prepared their belongings to survive the rising waters.

Lorena’s husband Eric Gonzalez Mendez told KXAN Friday that a STAR Flight helicopter rescued him from the family’s rooftop. He says his family brought his two kids to safety, but returned to his home to gather belongings. Mendez says his children lost everything in the floods last October and FEMA denied his family assistance because of issues verifying home ownership. The family is living in a hotel while they try to figure out what to do next.

“We don’t have no place to go,” said Lorena. “We need to start again.”

FEMA records show the family’s home rests inside the 100-year floodplain. The county floodplain administrator is proposing a flood study for the area for next year.

Click here for Travis County disaster resources. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Users who violate these terms, including use of vulgar language or racial slurs, will be banned. If you see an inappropriate comment, please flag it for our moderators to review.

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