Resources and support available for flood survivors

Multi-agency resource center sets up at Dove Springs Recreation Center (Photo Credit KXAN Photog/Frank Martinez)

SAN MARCOS, TEXAS (KXAN) — Persons affected by recent sttorms and floods throughout Hays County can get some of their questions about recovery answered at the Survivor Resource Center at Old Kyle City Hall Tuesday-Thursday, Nov. 3-5 from 5 p.m. to 9 p.m. The Old Kyle City Hall, also known as the Kyle Community Center, is located on the square in downtown Kyle on Center Street.

AUSTIN (KXAN) — The Austin Disaster Relief Network, The American Red Cross, Travis county and many others will be working together with the City of Austin to open up a Multi-Agency Resource Center at Dove Springs Recreational Center in Austin.

Dove Springs Rec Center
5801 Ainez Drive
Austin, Texas

The Resource center will provide financial assistance, clean up supplies, emotional and spiritual support resources, and sponsoring for families to help meet short and long-term needs in the aftermath of the Halloween weekend floods.

Services available on Sunday will include clean up supplies, crisis counseling, and recovery information and referrals. Starting Monday and continuing throughout the week, the Red Cross will begin registering residents to begin the casework process. Residents will be able to sit down one-on-one to receive individual recovery assistance and referrals.

The ADRN Hope Family Thrift Store will also be open for flood survivors only, to receive needed supplies and personal items. Flood survivors must go to the Dove Springs Rec Center first to get a wrist band.

Sunday, November 1
1:00 p.m. – 7:00 p.m.
1122 E. 51st street,
Austin, Texas

The Austin Disaster Relief Network is also seeking in kind donations of much needed items.
The items with the greatest need are:

  • Clean and gently used clothing for men, women, and children (especially fall/winter clothing and coats)
  • Shoes
  • Gently used toys
  • New linens, pillows, and blankets
  • New undergarments (socks, underwear, bras)
  • Hygiene products (feminine hygiene, diapers, shampoo/conditioner, toothpaste/toothbrushes, soap, wipes, deodorant)

Donations can be dropped off at the following locations:

Hope Family Thrift Store
1122 E. 51st street,
Austin, Texas
Monday-Saturday 10:00 a.m. – 6:00 p.m.

Teri Road Baptist Church
1844 Teri road,
Austin, Texas
Receiving donations at the HEB trailer
Sunday 1:00 p.m. – 6:00 p.m. and Tuesday-Thursday 9:00 a.m. – 6:00 p.m.

To make a tax-deductible gift to aid flood survivors, donations can be made to ADRN’s flood fund here or by texting FLOOD15 to 444999.

You can also donate to the Red Cross Disaster Relieve by visiting here, calling 1-800-RED CROSS or texting the word REDCROSS to 90999 to make a $10 donation.

Flood victims can contact ADRN at their survivor hotline at 512-806-0800. provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Users who violate these terms, including use of vulgar language or racial slurs, will be banned. If you see an inappropriate comment, please flag it for our moderators to review.

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