Fewer overall complaints to city about ACL weekend 1

First day of Austin City Limits (ACL) 2015. (Phil Prazan/KXAN News)
First day of Austin City Limits (ACL) 2015. (Phil Prazan/KXAN News)

AUSTIN (KXAN) – Each year some neighbors of Zilker Park express their frustration with loud music or parking at the Austin City Limits Music Festival, but this year the tone seems to be changing.

The one-stop place for city services and information, Austin 311, logged fewer reports tagged as special event issues related to ACL.

Last year, Austin 311 received 99 service requests for the first weekend of the festival. This year, the number dropped to 65. Most of the complaints related to noise. One report said that the caller could “no longer put up with ACL,” by Sunday. Someone else “stated the music was shaking her windows,” according to Austin 311 logs. Other people who contacted the city had issues with traffic, parking or just wanted information.

Although the total number of Austin 311 service requests were down for ACL, the number of commercial music service requests within a mile of the ACL area is up slightly from 19 to 25, according to an Austin 311 spokesperson.

Still, many neighbors KXAN News spoke with support the festival.

“Our family and all of our closest friends come together and we spend our entire weekend down at the park,” said Kathy Carr, who lives in the Barton Hills neighborhood.

Carr is a neighbor who not only doesn’t mind the festival, she decorates her front yard in celebration of it.

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