GEORGETOWN, Texas (KXAN) — A Georgetown couple is claiming they found pieces of glass in the Huggies baby wipes they used on their infant.
Samantha Ortiz and her fiance Eric Alvarez began investigating the baby wipes after they found scratches on their child’s forehead. Upon searching the internet, they discovered they were not the only parents experiencing the problem.
Ortiz said she could feel the same shards on her wipes as depicted in a video posted on YouTube in the past few days. “Just really shining particles and like I said you really have to get close to see and feel the little shiny shards.”
“You’re paying for the name,” Ortiz continued. “You want that trustworthiness.
Huggies has released a statement saying they are aware of the claims being made and are in contact with the family that made the initial report:
Hello Huggies Parents,
As some of you may have heard, a concern about our wipes was raised recently on Facebook. We take any concerns about our products very seriously and we are working directly with this parent to learn more about what happened and how we can help. Nothing is more important than the safety of the little ones who use our products.
Families put their trust in Huggies wipes every day, and all of our Huggies products have been thoroughly evaluated to ensure they are safe. In addition, we have stringent quality controls in place, and no glass is used during the manufacture of our wipes. As parents ourselves, we know you may have additional questions or concerns. Please don’t hesitate to contact us here or by phone at 1-888-485-6839.
“The whole batch that we have is no good,” said Ortiz.
She says she gave the company the serial number for the box and was asked to return a sample for testing. She was promised a full refund.