Google Fiber asks Austinites to ‘excuse mess’ during installation

Google Fiber Line Installation. (Google Fiber)

AUSTIN (KXAN) — A new announcement and blog post from Google is asking people to excuse their mess as they try to install their new high-speed fiber network.

Earlier this month, a homeowner contacted KXAN after crews contracted by Austin Energy dug trenches and left behind a big mess in his backyard while installing the new lines for Google Fiber. Google Fiber and Austin Energy are partners on the Google Fiber project. Crews later returned to clean up the mess after KXAN looked into the issue.

In this new announcement by Google Fiber, the company explains how crews are using a drill to push through the city’s limestone. It creates a tunnel for them to bury conduit for the fiber. It can also create dust. The post goes on to explain how crews are moving communications and power lines around to make room for the fiber above ground.

“We are working to build our fiber network in Austin with as much efficiency and as little disruption as possible, but this size of a construction effort is bound to affect a few Austinites day-to-day,” said Mark Strama, Google Fiber’s point man in Austin.

Since no existing copper cables were used, Google Fiber has had to plan and design the network from scratch. The network will include more than 3,000 miles of new fiber optic cables.

Strama did not provide any timeline on where customers would start receiving the new high-speed service. When Google first announced it would come to Austin the company planned to “start connecting homes in Austin by mid-2014.” provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Users who violate these terms, including use of vulgar language or racial slurs, will be banned. If you see an inappropriate comment, please flag it for our moderators to review.

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