Time Warner Cable Internet customers will see speed increase in June

AUSTIN (KXAN) — Starting June 3, more than 100,000 Time Warner Cable customers in the Austin area will see an increase in their Internet speeds.

Back in February, in response to Google Fiber announcing plans to launch in Austin, TWC announced they would increase speeds on their Internet plans at no additional cost.

Some customers will have access to 300 Megabits per second (Mbps).

TWC customers who subscribe to the Standard Internet plan, will go from 15 Mbps to 50 Mbps, and customers who subscribe to the Ultimate plan will see their speed go from 100 Mbps to 300 Mbps.

time warner cable upgrades

The Internet speed upgrade in June will include these Austin neighborhoods: Downtown Austin, West Campus, Hyde Park, Clarksville, Old Enfield, North Loop, Terrytown, Highland Park West, Central East Austin, Windsor Hills, Copperfield, Springdale Heights, Harris Branch, Edinburgh Gardens, Rollingwood, West Lake Hills, Lost Creek, Barton Creek, Jollyville, Anderson Mill, Brushy Creek, Bull Creek Park, Steiner Ranch, River Place, Canyon Creek, and the Reserve at Twin Peaks, as well as these communities: Manor, Cedar Park, Jonestown, Bee Cave, Kyle, Mountain City, and Uhland.

The roll out will continue through the summer, and when completed this fall, the following areas will also have access to these new speeds: Round Rock, Leander, San Marcos, Elgin, Marble Falls, Lockhart, Bastrop, Fredericksburg, Taylor, Smithville, Wimberley, Liberty Hill, Lago Vista, Buda, Kyle, Elroy, and Lakeway.

Some customers will need a DOCSIS 3.0 modem to get the full benefits of the speed increases, and they will be contacted by Time Warner Cable about their choices for receiving a new device. Customers who lease their modem from TWC and need a more advanced modem to receive the faster speeds can swap their modem for no additional charge. Communication to the first group of customers about the new speeds and details about equipment is being delivered to homes this week.  To sign up for a new modem, click here.

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